πŸ“ How do I remove the 'Please disable Compatibility View' error message?

Ellie
Ellie
  • Updated

Question

When loading Pinewood DMS in Microsoft Edge, I receive a message saying 'Please disable Compatibility View' - how do I remove this?

mceclip0.png

 

Answer

To remove this message, click the IE Icon in the top left-hand corner, next to the URL:

mceclip1.png

 

This will open the below pop-up in the Edge window:

mceclip2.png

 

Ensure that the 'Open this page in Compatibility View' setting is toggled OFF.

 

This should look as below:

mceclip3.png

 

Click Done and the URL should then load as normal. 

 

If this does not resolve the issue, please follow this article to clear your Temporary Files and Cookies.

 

Please ensure all Microsoft Edge settings are correct by following our guide on Running Pinewood DMS in Edge.