Two of the fields within the Messages tab provide the ability to add messages to both invoices and job cards. The remaining fields are utilised to provide structured SMS messages to be sent from the system.
Invoice and Job Card Messages:
Text entered into the ‘Invoice Message’ and ‘Job Card Message’ fields will be printed onto the said documents.
Data Privacy Message:
Text entered into this field will be present on the job card when style five is selected within the General 2 parameter screen.
SMS Booking Confirmation Message:
When a booking has been completed a window is presented where the user can select to send the confirmation via SMS or email.
When creating a message the following characters can be used in place of a registration number and date.
• $V represents the registration number.
• $D represents the date.
As the SMS message is compiled these characters will be replaced with the relevant registration number and date. The dealership name will also be entered into the message; this information is selected from the ‘Company Structure’.
SMS Job Finish Message:
The facility exists to send an SMS message to the customer when the Technician selects a valid finish reason. This facility is active when the field contains text and the selected finish reason has been flagged to send an SMS message.
SMS Proforma Message:
Selecting the ‘Profoma’ option within the invoice process will send an SMS message to the customer notifying them that their vehicle is ready for collection. Again this facility is only active if the field contains text.
SMS Booking Reminder Message:
The booking reminder message is sent to the customer via SMS on and a daily scheduled task at a given time.
With the reminder message created two further parameters are also required. These parameters are located within the ‘General 2’ tab.