Question
How do you process a Sales Ledger Payment Refund on the system?
Answer
If a sales ledger refund is being made, select the Sales Ledger Payments option from the menu (Accounts > Cash Book > Payments > Sales Ledger ) and select the correct accounting period from the company structure pop up.
The Sales Ledger Refund screen must be completed with Banking Date, Cheque (or transaction) number. Leave Statement and Sheet Reference blank if this is an un-presented transaction. Double click on the required bank account and select the correct method of payment.
Click ‘Accept’ to continue. Search for the sales ledger account to be refunded and a pop up box appears for the refund details to be entered.
Enter the refund value and a narrative and click ‘Accept’ to complete. A daybook may be printed if required. The initial refund screen is shown. If there are no further refunds to post, click ‘Exit’ to return to the main menu choices.