Quick Answers

• 📝 Incorrect mileage pulling through onto the funding feed
• 📝Pinewood API - Stock List - Vehicles not feeding to the Web

• 📝 Host+ - How to Search for a Vehicle
• 📝 Host+ - How to Add a Desired Vehicle to a Customer Record
• 📝 Host+ - How to Add a Vehicle to a Customer
• 📝 Host+ - How to Add a New Customer

• 📝 Unable to access Pinewood DMS while using TalkTalk Broadband
• 📝 How do I remove the 'Please disable Compatibility View' error message?
• 📝 How do I clear Temporary Files and Cookies for IE Mode on Edge?
• 📝 Additional settings required for IE Mode in Edge to run on Windows 7
• 📝Running Pinewood DMS in Microsoft Edge
• 📝Pinewood DMS Screen has Changed Size

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• 📝 The email address entered may be invalid error message
• 📝 I've created a New Letter but this is not updated in the Aftersales Contact Plan
• 📝 How to run a selection to return Account Codes associated to a Customer record?
• 📝 Users are able to search for Customer Records from Branches they do not have access to - Why is this?
• When I click 'Start Contacts' in the Aftersales Diary, there are no contacts to process?
• 📝 How do I search for Additional Names of customers?

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• 📝 DataPoint reports not displaying in Vehicle Management for Sing Vehicle Management sites
• How to set a TOS to Trade
• 📝How do I remove/deactivate a qualification question?
• 📝 Unable to amend the Tax Number on a Used Vehicle Supplier Order
• 📝 How to Remap Type of Sale Groups?
• 📝 How to convert a Vehicle into a Demonstrator (including Nominal Posting detail)?

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• 📝 Why am I seeing an Invalid Part Exchange error message when stacking a deal?
• 📝 Showroom > Offers - No Access error message
• 📝 How to process Leads in Showroom?
• 🎥 How to Create a Showroom User
• 📝 I am to present a Finance Offer to a Customer where the Dealer owes the Customer Money - how do I resolve this?
• 📝 How do I get the Remove Overdue Box to show?

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• How to unlock a workshop job
• 📝 Frequently Asked Questions about EVHC's
• 📝 What is the functionality of the Video Sent Count?
• 📝 Apprentice's hours are not showing in the Booking Diary
• 📝 Invoice To Details on Workshop Invoice
• Marking Vehicle On Job Offsite

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• 📝 How To Refund A Retained Parts Deposit?
• 📝 Why is the Add/Remove Part button not showing on Parts Supplier within the Receipts > Ordered screen?
• 📝 How do I resolve the '!DOCTYPE html' error message when completing a Parts Stock Take?
• 📝 How Do I Manually Change the Parts Price?
• 📝 How Do I Amend a Part's Product Group?
• 🎥 How to check all Parts are Active?

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• 📝 How to override Default Nominal codes set against a Purchase Ledger when posting an Invoice
• 📝 How do I journal the balance on the Profit and Loss to the Balance Sheet?
• 📝 How do I deallocate a Sales Ledger transaction in the Express Posting screen?
• 📝 How to search a Sales Ledger and Purchase Ledger Invoice or Credit Note using a payment reference?
• 📝 I am unable to allocate an invoice off my Purchase Ledger as it is not showing to be Allocated?
• 🎥 How to add Settlement Days to all Purchase Ledger Master Accounts?

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• 📝 How to Raise a Live Chat?
• 📝Updating Email SPF Records
• 📝 How to add a user to an existing User Group within Administration?
• 📝 How can I export users in Administration?
• 🎥 How to Create a Workshop Technician
• 📝 Your administrator has not Granted Access to this App - how do I resolve this?

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• 📝Unable to upload files on the Apps
• 📝 How do I view Overdue Handover Appointments in Sales+?
• 📝 How To Add A Write Up In The Tech+ App?
• 🎥 How to upload an Arrival Video on Host+?
• 🎥 How to add Additional Names to a Customer Record in Host+?
• 🎥 How to Add a Test Drive in Host+?

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