When trying to produce an invoice and it comes up with a 'Pending Invoices' status there are some things that we can check first to see the cause behind this:
1. Has the fixed price been ticked on the operation but fixed price is not enabled within the parameters?
If the operation has a fixed price attached to it but when going to Workshop > Parameters > Parameters - Fixed Price, and the checkbox is not ticked this will need to be ticked and click Accept.
2. Is there a tax type selected against the account?
Go to Accounts > Sales Ledger > Transaction Accounts and search for the account code shown on the workshop job card, within the enquiry screen.
If there is not a tax type shown on the Transaction Account Details for the relevant account, a tax type will need to be selected from the drop-down menu.
3. Has a job type been selected?
Go to Workshop > Jobs > Amend Job and search the job number, and if there is not a job type shown on the workshop job card, a job type will then need to be selected from the drop-down menu.
