πŸ“ How do I Credit a Parts Deposit Invoice?

Ellie
Ellie
  • Updated

Question

How do I Credit a Parts Deposit Invoice?

Answer 

You are unable to credit parts deposits invoices. This is because it is not necessary to do so. To refund this you can do so within Customer Orders > Outstanding. 

Select the Order that needs to be refunded and select the Delete button. 

This will prompt are you sure you want to Delete the Customer Order. 

This will then prompt if you wish to Refund the Deposit. 

You can refund the deposit by selecting Yes. 

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You will then get the pop up that has the 'Credit' button. Select this to process the Refund. 

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 It will then prompt to add the payment type for the refund.

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Add the relevant payment type and select the 'Accept' button. 

This will process the refund and issue a Credit Invoice to print. 

This process will refund the deposit and remove the Customer Order.