Question
Why is the parts GRNI missing?
Answer
This can be caused by a number of reasons. There is a parameters in parts that can stop the GRNI being posted at all plus a process in parts that will never post a GRNI.
The parameter is in Parts - Parameters - Department Details. In Dept Details 2. There is a tick box called Auto Internal Parts Processing. If this is ticked then it will automatically raise a Purchase Ledger invoice when an internal transfer is done, skipping the GRNI process altogether.
If an internal transfer has been done within the division, this will never post a GRNI. As they fall within the same accounting division, there is no need to register the receipt of these in the purchase ledger.
If both of these things have been checked and a GRNI has legitimately been posted it's possible it is missing because it has already been picked up.
This can be checked by going to Accounts - Purchase Ledger - Reporting. Into the transaction tab.
Filter by the account code the GRNI was posted by, select to view all transactions and make sure to tick include narrative. When you generate the report any picked up GRNI's can be seen in the narrative, you can use the advice note number to then find if this has been posted against an invoice.
If we have validated that the GRNI has definitely not been picked up it's possible the GRNI was deleted. If this was the case you would see an entry in the nominal ledger against the GRNI nominal code that will say the GRNI has been deleted in the narrative.
If all of these possibilities have been checked the only remaining explanation is that the GRNI has been delete matched. This leaves no audit trail on the system so we are unable to prove if this has happened or not, however if this has happened the GRNI report and the nominal code will be in balance.
If the GRNI report and the nominal are not in balance this points more to being an issue that would be investigated further by the support team.