Now that we are all accessing more and more systems remotely, we strongly recommend that you setup
Multi-Factor Authentication (MFA) for all your users. This will add an extra layer of security when users
are logging in.
To enable MFA against a user, go to Administration > User Admin and search, then select the User you
need to enable MFA on. Go to the Conditional Access section of the Basic Details tab and tick ‘Enforce MFA’:
Click Save.
Please Note: this option will only be available to new users and existing users where the email
address has been verified.
To reset MFA against a user they must first have MFA configured, then go to Administration > User Admin and search, then select the User and there will be a Reset MFA button at the bottom.
Clicking Reset MFA and this will display the below box:
Now click Reset.