Quick reference guide for HTML code used for emails in CRM communications.
$CUST$ = Customer Name in the format ‘Title First name Surname’
$VEH$ = Vehicle Make and Model and Spec (‘Make Model Spec’)
$REG$ = Vehicle Registration Number
$DEALER$ = Dealership / Department name.
$DEALER_ADDRESS$ = Dealership Address
$DEALER_NUMBER$ = Dealership Telephone Number
$BOOKED$ = Booking Date
$BOOKING_DATE$ = Booking Date (‘Day, Day of month Month Year Time’) December 2010 at 08:30
$COLLECTION_DATE$ = Collection Date
$BOOKEDBY$ = User who created the booking
$ADVISOR$ = Service Advisor Allocated to booking
$TEAM$ = Service Team that carried work out
$COLLECT_DELIVER$ = Customers address.
$CALENDAR_LINK$ = Provides a link to add the booking date into the recipients Outlook calendar
$INVOICE_DATE$ = Vehicle Invoice Date
$SALESPERSON$ = Original Sales Person
$VEHICLE_IMAGE$ = Image of vehicle
$QUESTION$ = First Question in a given survey
$UNSUBSCRIBE$ = Unsubscribe link – Removes ‘Email’ from allowed contact types
$BROWSER_LINK$ = Hyper-Link to display the email in the customer’s web browser
$TITLE_HEADER$ = Displays the Title of the Email
$CONTACT$ = Displays the Aftersales Diary Event title
$CONTACT_INC_DATE$ = Displays the Aftersales Diary Event title and the due date
$INCIDENT_DESCRIPTION$ = Displays the Incident Description from the Customer Concern
$INCIDENT_REF$ = Displays the incident ref number that is system generated
$INCIDENT_TYPE$ = The Incident type assigned to the Customer Concern
$INCIDENT_GROUP$ = The Incident Group assigned to the Customer Concern
$FAULT_TYPE$ = Displays the Fault Type assigned to the Customer Concern
$YOUTUBE_VIDEO_LINK$ = Video Link
This is just a quick reference guide for how to set up please see the HTML Messaging and Surveys Guide