Question
How do I change an invoiced vehicle from Non VAT Qualifying to VAT Qualifying?
Answer
If you have Invoiced a vehicle as Non VAT Qualifying when it should be VAT Qualifying then you will have to take the vehicle back to the Supplier Order stage and amend it from here. This is because this is the only stage you can make this change.
To do this you will first need to cancel the invoice by going to Vehicles > Invoice > Cancel, search for the vehicle and click Cancel Invoice
This will then change the status of the vehicle from Invoiced to In Stock (Customer Order.)
You will now have to delete the Customer Order by going to Vehicles > Customer Orders > Delete, searching for the vehicle and clicking Delete Customer Order.
This will change the status of the Vehicle to In Stock.
You will need to reverse the vehicle out of stock back to Supplier Order by going to Vehicles > Bring Into Stock > Reverse, search for the vehicle and Click Next
The Vehicle has now been taken back to Supplier Order. From here you can go into Vehicles > Supplier Orders > Used Vehicles and search for the vehicle.
Now you can amend the vehicle to be a VAT Qualifying Vehicle.