Question
How to overcome an issue with a vehicle that has been transferred showing as 'Customer Order' in its original branch instead of 'invoiced'?
Answer
This occasionally happens when dealer transfers are made and the vehicle record is not properly updated.
If the vehicle is still being shown as on Customer Order even after it’s been transferred and invoiced off on the other site.
As you can see the vehicle is in stock on the other site.
To clear this, go to: Vehicles > Invoicing > Invoice on the Sending Branch side
After you invoice the vehicle this will clear the status issue.
If you go back and check the stock card again the vehicle will now show as invoiced: