πŸ“ Unable to print Test Drive Declaration

Permanently deleted user
Permanently deleted user
  • Updated

When within Showroom > Showroom > My Work - Walk in tile

Search the name of the customer, click enter and double click into the customer

Now either create a new opportunity or continue with another

Once this has been done you will be presented with the following screen 

Click into the Test Drive section, enter the registration number

Once this is done you can see the print button is greyed out. 

When you click on the print icon nothing happens.

To solve this you must go to CRM > Parameters > Dealer Parameters

To the Test Drive tab:

mceclip0.png

See this is enabled.

However, the document style is set as β€˜no print required’ this needs to be set to a different option e.g Style 1’ in order for the declaration to be printed.

Once this is done the declaration will be available to print.