Question
If trying to complete the end of day report and the accept button is greyed out as shown here.
Why is this?
Answer
This is because there is an outstanding cash on delivery on the day book report within End of Day.
In order to complete the End of Day report, these will need to be marked as either paid or unpaid. The accept button will then be available to click.
Go to Workshop > Reporting > End of Day
It will show on the first page as Cash on Delivery in red.
In order to mark this as paid or unpaid, double click into the line.
This will then bring up a pop up box of 'Take Invoice Payment'. This will allow you to add payment or mark as unpaid.
If you click on add payment, this will bring up a pop up box which allows you to do this. Ensure the 'type' isn't set to cash on delivery and add the payment. Click accept and this will then be marked as paid.
Once you have added a payment, this will clear the cash on delivery status and you will be able to the end of day.
If you click on unpaid, this will remove the line from the Daybook and will allow you to run End of Day. However, it will re-appear on the Daybook the following day where you will need to either add payment or mark as unpaid again.