📝 'Enter Customer VAT Number' Pop-up when trying to invoice - How do I resolve this?

Jake
Jake
  • Updated

Question

Why am I receiving this pop up when trying to invoice with Workshop or Parts?

Answer

This is due to a Parameter that has been selected in CRM.

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To remove this, please go to the following module in Pinewood DMS; CRM > Parameters > Dealer Parameters > General tab

Within this screen you will see a Parameter (as highlighted below) called 'Customer Number UDF' - Ensure this is set to 'Please Select' and then click accept to stop the Enter Customer VAT Number prompt from appearing.

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