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📝 I am searching for a Vehicle in the Invoicing screen but nothing displays - How do I resolve this?

Ellie
Ellie
  • Updated

Question

I have raised a customer order for a vehicle and I am trying to invoice it. However, there is nothing displaying when I go to Vehicles > Invoicing > Invoice. How do I resolve this?

Answer

If you go to Vehicles > Reporting > Stock Card > type the reg number/order number/stock number, etc you get to see the vehicle:

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There is a customer order raised for it already but for some reason, you cannot find it when you come to invoice it:

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If you check the status in the Stock Card it will show that the vehicle is on "Supplier Order (Customer Order)" status:

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The issue is that the Vehicle has not been brought into stock. 

All you need to do is bring it into stock from Vehicles > Bring into Stock:

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Once it has been brought into stock, you will then be able to invoice as this will now appear for invoice:

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