Question
A customer order is showing as 'Awaiting Approval' - how do I approve this?
Answer
If your system has Customer Order Approvals turned on in Vehicles > Parameters > Parameters - then users with a higher access level set in here will need to approve the Vehicle Customer Order before it can be invoiced.
To do this go to Vehicles > Customer Orders > Amend, search for the customer order and double click in.
There will then be an Approve button at the bottom of the screen, provided everything is correct then click Approve and the order will then be Approved.
If any amendments to the order need to be done then these can be made in this screen and the Next button will need to be selected to save these changes.