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📝 Why is the Invoice Report field red when trying to produce a credit?

Ellie
Ellie
  • Updated 07 November 2024 15:26

Question

Why is the Invoice Report field red when trying to produce a credit?

Answer

The Invoice Report section is mandatory to complete before the credit can be produced. This field allows the advisor to record why the credit note is being raised. This will then be printed on the credit note.

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