Question
How do I use Pinewood DMS in Microsoft Edge?
Answer
The following steps should be completed in Microsoft Edge to run Pinewood DMS correctly.
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Allow sites to be reloaded in Internet Explorer mode
Browse to the following in Microsoft Edge: edge://settings/defaultBrowser?search=explorer
Set 'Allow sites to be reloaded in Internet Explorer mode' to 'Allow':
Now add your Pinewood DMS URL to the 'Internet Explorer mode pages' by clicking Add:
And then enter the URL, including the https://
Click Add once more and the URL will be added to the pages list.
Adding the URL to this setting will need to be repeated every 90 days. The settings will state when the URL expires in the list:
This step will need to be completed for all Pinewood DMS URLs you may have access to.
2. Allow Popups
In the Microsoft Edge search bar, enter: edge://settings/content/popups.
Under the Allow section, click the Add button, and enter your Pinewood DMS URL. Note this page includes the port, e.g. https://uk.pinewooddms.training:443
or a wildcard can be used, e.g.
[*.]pinewooddms.com
[*.]pinewooddms.training
If you miss this step out, when you first load your page, a pop-up blocker will prevent the DMS from launching in a popup :
Select the Pop-up blocked message and change the option to 'Always allow pop-ups and redirects from...':
Select 'Done' and then reload the page, your DMS will then open on the login screen.
3. Add to trusted sites
Open up Edge and go to the address edge://settings/?search=internet+options and click into this.
Once clicked, a pop up box will appear. Click 'security' at the top. Then click 'Trusted Sites'
Make sure that the security level is set to medium, as shown in the red box at the bottom.
Click the 'sites' button to then bring up the next box.
Click the 'Sites' button. Add your Pinewood DMS URL to the Trusted Sites list, by entering the URL (including https://) at the beginning in the 'Add this website to the Zone' box and then click Add:
(The above may be restricted by your Organisation, which will mean you are unable to amend the box - please contact your IT Support if this is the case)
Now you are able to open your Pinewood DMS URL in Edge.
Multiple Sessions
PLEASE NOTE: we currently support TWO sessions of the DMS in this browser.
After login, the New Session button will appear on the side menu like normal. If you click New Session, a second instance of the DMS will be launched in a new Edge window, and the New Session button will disappear.